What are your terms and conditions?
Glad you asked! Please read below:
- We accept Visa, Mastercard, American Express, Discover, and PayPal.
- Most orders will ship out UPS or USPS within one business day after payment clears.
- Your order may sometimes be upgraded to USPS Priority Mail (air) service if you select Ground. Please contact us if you want to opt out of this upgrade.
- You will receive an email with the tracking information as soon as we ship your order.
- Packaging and handling are all included in the shipping price.
- Please contact us for international shipping rates. Some items cannot be shipped internationally.
- Shipments to AK, HI, PR, VI, GU, NMI, AFO/APO may be subject to a surcharge. Some items cannot be shipped to these regions. Contact us for more information.
- Large, heavy items like engines, transmissions, hoods, bumpers, etc., will ship out on a freight truck and must go to a business address with a forklift and/or a loading dock.
can pick the item up at the nearest terminal of our choosing. Otherwise, a residential Alternatively you & delivery fee of $100 liftgate be charged. Please allow up to 2 business days for us to prepare your freight shipment. with
- We do local pickups! We are open 8:30am-4:30pm Mon-Fri or otherwise by appointment only.
- Please contact us first so we can have the parts ready for you.
- All items come with a 30-day guarantee from
of delivery, unless otherwise noted in the product description, and with the following exceptions: Complete engines come with a 90-day guarantee. time
- Transmissions come with a 90-day guarantee.
- There is no warranty on
- We do not guarantee any compatibility information. It is the buyer’s responsibility to verify
- The buyer is responsible for shipping costs of returns or replacements.
- Our warranty is for PARTS ONLY. It DOES NOT cover labor charges or any other liability.
- All cores &
parts are sold as-is with no guarantee. rebuildable
must be returned in the original condition in order to qualify for warranty. Item
- Any attempt to disassemble the part will void the warranty.
- If there is a problem with your item, please contact us either via phone or email. (Be sure to include all relevant info, like the order number.)
- We accept returns within 30 days of order, unless otherwise specified.
- No returns on ENGINES, TRANSMISSIONS, HOODS, BUMPERS, FENDERS, TAILGATES, TRUNK LIDS, AIRBAGS, AND DOORS.
- Please contact us to obtain an RMA number.
must be returned within 14 days of RMA number being issued. Item
- The buyer is responsible for shipping costs of returns, and the original shipping and handling costs cannot be refunded.
can only be issued in the original form of payment. ( Refund if you originally paid by e.g. , then the return will be issued to your Paypal account) Paypal
- We reserve the right to charge a 25% restocking fee.